Refund Policy

Our 30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

Eligibility for Returns To be eligible for a return, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. Please ensure you have the receipt or proof of purchase.

To initiate a return, contact us at here4u@legenterra.com. If your return is approved, we’ll provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.

For any questions regarding returns, feel free to reach out to us at here4u@legenterra.com

Damages and Issues Upon receiving your order, please inspect it carefully. If you find any defects, damages, or if you received the wrong item, contact us immediately so we can assess the issue and correct it.

Exceptions / Non-Returnable Items Certain items are non-returnable, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care items (such as beauty products). We also cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges The quickest way to get what you need is to return the item you have, and once the return is approved, make a separate purchase for the new item.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.