Privacy Policy
This Privacy Policy details the personal data we collect when you engage with LEGENTERRA SHOP , how we store and manage it, and the steps we take to ensure its security. Please note that this policy may be updated periodically. We assure you that any personal information collected is for non-commercial purposes only and will not be used for advertising or other purposes without your explicit consent. Your information is collected on SSL-secured pages to safeguard your data. We gather information in the following scenarios:
WHEN YOU VISIT OUR WEBSITE We collect data such as visitor numbers, pages viewed, and visitor origin using cookies or similar technologies to improve our products and services. This data is shared with third-party processors like Google Analytics, Google Adwords, Facebook, Bing, and Pinterest to help us analyze and manage it. All data is anonymized and is not personally identifiable.
WHEN YOU PLACE AN ORDER We collect your name, email, phone number(s), billing and delivery addresses, IP address, and items purchased. This information allows us to confirm your order, communicate about delivery, process your payment, and provide fraud protection.
We share this data with trusted third parties who provide services like delivery, payment processing, and repair on our behalf. These third parties are contractually bound to use your data solely for specified purposes and are prohibited from using it for their own marketing or sharing it outside of our agreement.
To process payments, your billing details are encrypted and tokenized, then passed to third-party payment providers. We do not store your credit card or payment information.
If you create an account, we keep an encrypted record of your password to secure access to your account details, including order history, addresses, and subscriptions.
For managing returns, repairs, and warranties, we retain this data for up to 10 years, after which it is deleted or anonymized to ensure it is no longer personally identifiable.
WHEN YOU SUBSCRIBE TO OUR NEWSLETTER OR MAGAZINE We send newsletters occasionally. To do so, we share your name and email with our data processor, MailChimp, which only uses your data as specified in our contract.
For magazines, we may share your name and billing address with a third-party mailing company, which will use your data only as specified in our contract.
We retain this information as long as you are subscribed. You can unsubscribe anytime by visiting "My Account" or clicking "unsubscribe" in any email newsletter.
YOUR RIGHT TO BE FORGOTTEN You have the right to request that we delete any or all personal data held by LEGENTERRA SHOP at any time. The only reason we may not fulfill this request is if it would breach other legal or regulatory obligations. If so, we will inform you at the time of your request.